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Terms and Conditions

Check in times

Check-in to your room is between 16:00 and 19:30 (unless by prior arrangement). Late check-in from 19:30 to 23:30 can be arranged with prior arrangement. Please contact Achaban House if you need to arrange late check-in; failure to arrange a late check in may result in your booking being cancelled and your room being re-let.

Check out times

Check-out is by 10:00am, when guests are asked to remove all their belongings from their room. Check out can be earlier, please let us know in advance

Bag Drop

If you wish to deposit bags on the day of arrival prior to check in, please inform us in advance. Bags are deposited at owner’s risk.

Access to Achaban House facilities

The kitchen and bedrooms are closed to all guests for cleaning between 10.00am and 12.00 noon.  Please be aware that cleaning will also be in progress in the dining room, sitting room and drying area after 10am

Property left in the living areas is at guests own risk.

Payment: Online Booking Policy and Cancellations

  • Advance bookings require a deposit of 25% when the booking is made and the balance paid on arrival
  • Cancellations must be made 7 days prior to the scheduled arrival date otherwise full payment is required
  • Late cancellations and non-arrivals will be charged full payment for the booking

Payment: Booking Amendments

Please contact us if you wish to make any amendments to your booking. We will try our best to accommodate your amendments subject to availability.

Achaban House Conduct

Our aim at Achaban House is to offer our guests an enjoyable and relaxed stay with us. Because we offer shared facilities, guests should show due consideration to the needs of others in the House at all times.

  • Please clear and tidy the kitchen after use.
  • Please note all food and drink should be consumed in the dining room
  • Please do not stream audible wifi in the communal areas out of consideration to other guests
  • We expect guests to be quiet after 11pm
  • The needs of other guests should be respected in communal areas.

Please remove any muddy boots/shoes and wet clothes on entering Achaban House.  The drying area has an external door which allows guests to remove boots and outer garments on entering Achaban House

Any guest displaying unacceptable behaviour will be asked to leave Achaban House without a refund.

Exclusive use Bookings/ Private Hire

Achaban House welcomes exclusive use bookings of up to 14 guests.  If you wish to book the entire House for your group please contact us directly for group rates and terms & conditions. We do not take stag or hen parties.

Children

We welcome children to Achaban House, but ask that they be supervised at all times. Please advise us in advance if you require a portable cot. If you have any concerns or queries about children, please feel free to contact us.

Smoking

Smoking is not permitted in Achaban House, there is a designated smoking area outside.